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Archive for category: Visitor information center

Moving back at the Visitor information centre of Val-d’Or

Moving back at the Visitor information centre of Val-d’Or

After important renovations, our team is moving back at the Visitor Information Centre of Val-d’Or at the 1070, 3e Avenue Est.

Our relocation is in the same time of the beginning of the summer season and the change of our opening hours. From May 17th to September 1st 2019, we will be open daily from 8:30 am to 6:30 pm.

Due to the relocation, we will be close from Friday May 10th to Tuesday May 14th, 2019.

However, during the relocation, we will have a stand at the Super Salon Kinsmen and will be able to answer all your questions about the not-to-be-miss activities for the summer. We will also bring our brand new map of Val-d’Or which now presents all the name of the lakes in Val-d’Or in the Anicinabe native language.

To know more about the Super Salon Kinsmen

The Super Salon Kinsmen will be held at the Air Creebec Centre at the 810, 6e Avenue à Val-d’Or.

 

Opening hours

Friday, 6 pm to 10 pm

Saturday, 11 am to 10 pm

Sunday, 11 am to 4:30 pm

Contest

With Tourisme Amos-Harricana which will share our stand, we are proposing to you to participate to a contest. Come see us at our stand to fill up a ballot to win two tickets for the summer theater Amos vous raconte son histoire (show only in French) and two tickets for the summer theater Val-d’Or vous raconte son histoire (show only in French).

Cover Photo | Erda Estremera

Temporary Relocation of the Visitor Information Centre of Val-d’Or

Temporary Relocation of the Visitor Information Centre of Val-d’Or

Due to important renovations, the Visitor Information Centre of Val-d’Or will be relocated temporary at the city hall of Val-d’Or (855, 2e Avenue, Val-d’Or, J9P 4P4), approximately from December to Mid-May. The opening hours will also change during this relocation, Monday thru Friday, 8:30am to noon and 1:30pm to 4:30pm.

Please note that the city hall as well as the Visitor Information Centre of Val-d’Or will be close from December 22nd to January 2nd for the Holidays.

Also, the Visitor Information Centre of Val-d’Or will be close a few days to move at the city hall. These dates will be announced on December 12th.

For any question or information about the tourist offer of Val-d’Or, we invite you to contact us by email or phone at 819 824-9646 or 1 877 582-5367 (toll free). You can also visit or website tourismevaldor.com.

Temporary closing of the Boutique Expo-art

Also for the renovations of our Visitor information Centre, our gift shop Boutique Expo-Art will be close temporary from December 7th. After the Visitor Information Centre will be moved at the city hall, a few products will be on sale as much as jewelleries, regional products and postal cards. However, inventory will be limited during that relocation.

Where to get an annual or daily pass for snowmobile trails

During relocation, annual and daily passes for snowmobile trails will be on sale at Béric Sport (50, 3e Avenue).

Photo de couverture | Erda Estremera

A more accessible destination for everyone – free auditory aids

A more accessible destination for everyone – free auditory aids

Val-d’Or’s tourism facilities are equipped to serve the hearing impaired with a free auditory aids. There are frequency modulation (FM) amplification systems in place that offer wireless technology to meet the basic needs of hearing-impaired persons. This service is provided free of charge with the support and cooperation of several organizations: the Centre integré de santé et de services sociaux de l’Abitibi-Témiscamingue (Abitibi-Témiscamingue integrated health & social services centre), the Val-d’Or Lions Clubs, and the Val-d’Or Tourism and Convention Bureau.

How do the MF systems work

The equipment helps to isolate the primary sound at the expense of ambient sounds. It directs the audible signal of interest directly into the ears of the hearing-impaired person by eliminating reverberation, the effect of distance and the annoyance of background noise. This free auditory aids can be used with a headset and is also compatible with hearing aids and cochlear implants.

systemes-MF

The MF systems are easy to use and light. It can be used with a headset and is also compatible with hearing aids and cochlear implants.

Where are the FM systems available

How do visitors arrange to get one of these FM systems for a visit of an attraction

Visitors wishing to use this complementary service can reserve it ahead of time by phone, through an online reservation form or directly from the tourist information office.

How can visitors arrange to get one of theses FM systems for a show at one of the city’s performing art venues

To borrow the equipment at the Théâtre Télébec or Salle Félix Leclerc, please arrive at the venue’s ticket office at least 20 minutes before the show starts.

How do visitors arrange to get one of theses FM systems at the Forestel – Convention center

The MF systems is always set in the banquet room of the convention center. To borrow the equipment, the hearing-impaired person just have to ask a member of the Forestl’s team before the beginning of the event. This auditory aids can be set in any other meeting space of  the Forestel. Otherwise, the request should be maid at the same time of the meeting room reservation.

How do visiotrs arrange to get one of these FM systems for a show at the conservatory

The hearing-impaired person can call in advance the conservatory by phone at (819) 354.4585.

How much do this auditory aids cost to use

The FM systems in Val-d’Or are available to everyone, free of charge.