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A more accessible destination for everyone – free auditory aids

A more accessible destination for everyone – free auditory aids

Val-d’Or’s tourism facilities are equipped to serve the hearing impaired with a free auditory aids. There are frequency modulation (FM) amplification systems in place that offer wireless technology to meet the basic needs of hearing-impaired persons. This service is provided free of charge with the support and cooperation of several organizations: the Centre integré de santé et de services sociaux de l’Abitibi-Témiscamingue (Abitibi-Témiscamingue integrated health & social services centre), the Val-d’Or Lions Clubs, and the Val-d’Or Tourism and Convention Bureau.

How do the MF systems work

The equipment helps to isolate the primary sound at the expense of ambient sounds. It directs the audible signal of interest directly into the ears of the hearing-impaired person by eliminating reverberation, the effect of distance and the annoyance of background noise. This free auditory aids can be used with a headset and is also compatible with hearing aids and cochlear implants.

Auditory aids accessible destination for hearing-impaired person Val-d'Or

The MF systems are easy to use and light. It can be used with a headset and is also compatible with hearing aids and cochlear implants.

Where are the FM systems available

How do visitors arrange to get one of these FM systems for a visit of an attraction

Visitors wishing to use this complementary service can reserve it ahead of time by phone, through an online reservation form or directly from the tourist information office.

How can visitors arrange to get one of theses FM systems for a show at one of the city’s performing art venues

To borrow the equipment at the Théâtre Télébec or Salle Félix Leclerc, please arrive at the venue’s ticket office at least 20 minutes before the show starts.

How do visitors arrange to get one of theses FM systems at the Forestel – Convention center

The MF systems is always set in the banquet room of the convention center. To borrow the equipment, the hearing-impaired person just have to ask a member of the Forestl’s team before the beginning of the event. This auditory aids can be set in any other meeting space of  the Forestel. Otherwise, the request should be maid at the same time of the meeting room reservation.

How do visiotrs arrange to get one of these FM systems for a show at the conservatory

The hearing-impaired person can call in advance the conservatory by phone at (819) 354.4585.

How much do this auditory aids cost to use

The FM systems in Val-d’Or are available to everyone, free of charge.

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